Cost to Serve
Showing your real profitability
Develop profitable and happy customers by leveraging advanced analytics (to change customer behavior). Run data-driven scenarios to make informed decisions, explain these decisions to your customers and create a win-win situation. All on one platform and backed by actual data-driven insights.
Cost to Serve tells the whole story
Most companies use average aggregated costs and allocate these to SKUs or customers. This often paints the wrong picture (“The flaw of averages”). Without an effective activity-based cost allocation there is no real insight into customer behavior, loss-making patterns and areas of improvements.
Cost to Serve enables you to assess what the real profitability is of a certain customer or a specific SKU enabling you to optimize your route to market.
Advanced analytics at the click of the mouse
Our Cost to Serve Solution includes all relevant costs, including any logistic discount or trade terms linked to specific service conditions.
Because it is process-driven and based on actual business activities, you get a complete overview of what it costs to get a product to the customer and what these costs are for every step of the supply chain.
- A more efficient supply chain where decisions are based on actual costs, based on an advanced model and high-quality data.
- Lower cost throughout the supply chain for your company and your customers.
- Insight into how customer order patterns impact supply chain cost.
- More profitable customers. Increased customer profitability
- Focus on the right customers. Data-driven insights inform you what your most profitable customers are.
- Happy customers. A well-informed customer is a happy customer.
- Increased internal efficiency due to a data-drive cross-functional approach.
